Welcome to Sapling Whisper Store (“we”, “us”, or “our”). Just as we carefully nurture every plant in our Sacramento nursery, we treat your personal information with the same level of care and respect. This Privacy Policy explains how we collect, use, and protect your information when you visit saplingwhisper.com or make purchases from our global gardening community (excluding Asia and some remote areas).

1. Information We Collect

When you browse our collection of azaleas, camellias, fruit trees, or other botanical treasures, we may collect:

  • Personal Information: Name, email, shipping address, and payment details when you make a purchase (processed securely through Visa, MasterCard, JCB, or PayPal)
  • Garden Preferences: Your plant selections, wish lists, and browsing behavior to help us recommend suitable plants for your gardening needs
  • Technical Data: IP address, browser type, and device information to improve your shopping experience
  • Communications: Emails sent to [email protected] and your responses to our plant care tips

2. How We Use Your Information

Like sunlight and water nourish plants, we use your information to:

  • Process your orders for premium gardenias, native plants, and other botanical specimens
  • Provide customer support from our Sacramento-based plant whisperers
  • Send gardening tips, care instructions, and seasonal planting recommendations (only if you opt-in)
  • Improve our website and payment processes for international gardeners
  • Comply with legal obligations and protect against fraudulent transactions

3. Data Sharing & Disclosure

We treat your data like rare seedlings—with protection and limited sharing:

  • Payment Processors: We share necessary transaction details with Visa, MasterCard, JCB, and PayPal to complete your purchases
  • Shipping Partners: Only your delivery information is shared with our logistics providers to get your plants safely to your doorstep
  • Legal Requirements: We may disclose information if required by law or to protect our nursery’s rights
  • Never Sold: We will never sell your information to third-party marketers

4. Data Storage & Security

Your information is protected with the same care we use to package our plants:

  • All data is stored on secure servers with 256-bit SSL encryption—equivalent to our plant packaging standards
  • Payment information is processed through PCI-compliant systems and not stored on our servers
  • We retain personal data only as long as necessary to serve you or comply with legal requirements

5. Your Gardening Rights

You have the right to:

  • Access, update, or delete your personal information (contact [email protected])
  • Opt-out of marketing communications while still receiving essential order updates
  • Request a copy of your data in a portable format
  • Withdraw consent for data processing where applicable

6. Cookies & Tracking Technologies

Like garden markers help identify plants, cookies help us recognize your preferences:

  • Essential Cookies: Required for our secure checkout process and plant ordering system
  • Preference Cookies: Remember your plant preferences and shopping cart items
  • Analytics Cookies: Help us understand how gardeners navigate our site to improve the experience
  • You can manage cookie preferences through your browser settings

7. International Data Transfers

As we serve gardeners worldwide (excluding Asia and some remote areas), your data may be transferred to and processed in the United States. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy as our nursery grows. Significant changes will be communicated to registered customers. The “Last Updated” date at the top indicates the most recent version.

9. Contact Our Plant Whisperers

For privacy questions or to exercise your rights, contact our team at:
Email: [email protected]
Mail: Sapling Whisper Store, 5028 Park Avenue, Sacramento, CA 95814, USA

Thank you for trusting us with your gardening journey. We’re committed to protecting your information as carefully as we select and ship every plant in our collection.

Happy planting,
The Sapling Whisper Store Team